FAQS

Everything You Need to Know

HOW DOES IT WORK?

It's easy! Our unique process eliminates the hassle of taking your gear to a shop and waiting several days to get it back. The Snow Pros will meet at your desired location and set up the mobile shop in our truck. Most repairs take roughly 1 hour to complete from appointment start time. There will be no mess to clean up afterwards, and your gear will be ready to ride! 

DO I NEED TO DO ANYTHING BEFORE?

We ask that all bindings are removed from snowboards prior to the appointment. This provides a flatter surface, resulting in a better finished product. If you forget or are unsure how to do it, no problem! Our expert technician will walk you through the process.

I WANT TO HIT THE SLOPES TOMORROW, ARE SAME DAY APPOINTMENTS AVAILABLE ?

Yes! We offer same-day service, subject to availability ($30 min required). Please call or email us to inquire.

DO YOU DO GROUP DISCOUNTS?

Yes! Groups of 5+ will get a 10% discount.

I HAVE FRIENDS THAT NEED WANT THEIR GEAR SERVICED, DO YOU HAVE A REFERRAL PROGRAM?

Yes! After you refer 10 people who purchase at least (1) Hot Wax, you will receive (1) FREE Hot Wax AND Edge Sharpening (a $30 value). Please call or email for more information.